Posts Tagged ‘community management’
What makes a community manager? This was the title of last Wednesday’s meetup event for the new and growing Community Manager London group.
And a key point of discussion it is too – with many recruitment agencies and companies thinking of employing a community managers and wondering what the role will require.
Steve Ward, founder of Cloud Nine Recruitment who recently ran an award for the ‘community manager of the year 2011’ took us on a whistlestop tour of how the community manager role has evolved form 1998 to present from his perspective in media recruitment.
You can see the slides form Steve’s talk here – which give you a good idea of many of the points covered – the main one I took away from the talk was in some ways how community managers are doing the job the startup CEO used to do – in terms of meeting and knowing intimately the company’s users and target audience – holding the keys to future development and possibly business potential too.
[View this story “What Makes a Community Manager? (#cmLDN March meetup)” on Storify – helpfully curated by Elana Zak]